Support

How can we help?

Self-service troubleshooting, bug reports, privacy questions, API early access, and email contact for PDF, image, and developer tools.

Support categories

Pick the topic that best matches your question.

Something broken? Tell us the tool name, browser, steps to reproduce, and any error message.

Suggest improvements, new tools, or workflow ideas that fit DevToolKit’s catalog and processing labels.

Questions about in-browser tools, server-backed processing, external preview requests, analytics, or advertising.

The public DevToolKit API is not live for production use. Share your automation use case for planned early access.

Other tool questions or troubleshooting help via email.

There is no live contact-form backend. Email is the support channel.

There is no public status page today. Service availability may vary during maintenance or provider outages.

Common issues and where to learn more.

If removal fails, retry with a smaller image under the tool limit. Server-backed processing requires a working backend service.

Check file size limits, password protection, and browser compatibility. Try a smaller PDF if upload stalls.

Confirm the file type is supported and within the limit shown on the tool page.

Forty-three tools run core processing in the browser. Large files may be slow on low-memory devices.

YouTube Thumbnail Downloader requests thumbnails from i.ytimg.com. Thumbnails may be unavailable for some videos.

Avoid pasting production tokens, private keys, passwords, or confidential source code into developer tools.

Support cannot recover forgotten PDF passwords.
Support cannot restore deleted browser data or unsaved tool results.
Support cannot retrieve files processed locally in your browser.
Support cannot guarantee third-party service availability (YouTube CDN, remove.bg, hosting).
Support does not provide legal advice or grant copyright permissions.

Trust, privacy, and pricing details for limits and processing labels.